MCH INTERNATIONAL RECRUITMENT PTY LTD

Our client in the engineering manufacturing industry is looking to employ a Key Account Manager for their food and beverage division that will be part of their strategic key accounts team and focus on developing new and existing strategic key accounts in the South African region. If you are customer-oriented and a sales expert that can increase profitability, this is the position for you.

Position details:

Type: Permanent
Reports to: Manager
Primary Purpose: Key Account Manager, Food and Beverage will be part of strategic key accounts team (food and beverage) and will focus on developing new and existing strategic key accounts in the South African region. This role will serve as the primary interface for the regional organization and act as a liaison, ensuring all requirements are met in a timely manner. This person will also be responsible for conducting regular status and strategy meetings with the customer’s regional management group to understand their needs and link to the organization’s product/service strategies. An outstanding Key Account Manager will be someone whose customer-oriented approach and sales expertise result in increased profitability.
Travel requirements: Yes

Job description / core competencies:

Thorough market and customer research, daily customer phone calls and emails, business travel to customers when needed, and other prospecting activities.

Act as a primary contact for assigned strategic accounts, which includes traveling to customer locations to solidify relationships, attending regional industry trade shows, determining customer needs, and learning application and business requirements.

Establish, cultivate, and leverage customer relationships at a branch and regional corporate level to grow the business (this role is a strong mix of hunting and growing the relationship).

Lead sales presentations, annual pricing negotiations, business reviews and product proposals, and other communications designed to drive sales.

Ensure customer satisfaction by completing quotes, reviewing business opportunities, and answering technical questions.

Work cross-functionally with company’s territory sales managers, OEM managers, technical business development managers, and product management team to identify, develop and close new sales opportunities.

Penetrate assigned account by selling new or additional products to existing locations and identifying additional customer locations.

Act as a customer advocate within internal organizations and cross-functional teams on pre- and post-sale matters including, but not limited to, our OEM group, engineering, and manufacturing facilities.

Build and maintain strong relationships, across functions at customers, and favorable contacts with current and potential accounts utilizing Microsoft Dynamics CRM.

Location: Johannesburg, Gauteng

Job Qualifications, Skills & Experience:

Minimum Qualifications:

5+ years of sales experience.

Previous account management or business development experience.

Bachelor’s degree.

Preferred Qualifications:

Master’s degree or equivalent through experience.

Previous sales experience in the food and beverage industry is a strong plus.

Strong time management skills, critical thinking, and problem-solving skills.

Customer service focused, including the ability to create an atmosphere that encourages an open dialogue about the internal and external customer's needs.

Detail oriented, strong analytical abilities, with excellent organizational skills.

Excellent listening, negotiation, business professional presentation and collaboration skills.

Proficiency in Microsoft CRM software, Microsoft office suite with an emphasis on Excel.

Languages: English mandatory, proficiency in additional local languages is a strong plus

Company Description:

Our client has a proven reputation for performance, quality, innovation, safety, and integrity. They are at the forefront of technological advancement through ongoing research and development and continuous interaction with international research institutions.